To maintain the best experience for customers using the C365
mobile app, we are currently introducing new time-saving features to improve
the efficiency of form completions. These features require devices to be
updated to the most recent operating systems available from the device
manufacturer.
The C365 app is currently supported by the following
operating systems:
iOS: iOS 10 and above
Android: Android 5.0 (Lollipop) and above
Windows: Windows 10
Unfortunately, iPad manufacturer Apple Inc. will not be
offering the iOS 10 update to older devices. These include the 1st
generation iPad, iPad 2, the 3rd generation iPad, and the 1st
generation iPad mini.
Therefore, to ensure users are able to submit forms from the
C365 app, we are advising any customers who are currently using legacy
(unsupported) devices to replace these with the following alternatives:
- 4th generation iPad and above
- iPad Pro (1st gen and above)
- iPad Air and iPad Air 2
- iPad mini 2
- Android: Any device running Android 5.0
(Lollipop) and above
- Windows: Windows 10 desktop, Laptop PC, Surface Tablet,
Windows 10 Phone
If you are using an iPad device but are unsure which model
it is, look for the model (A) number on the back of your device and check this
on the below Apple Support page.
We would also like to remind customers that all devices
should be updated to the most recent operating system available to ensure full
compatibility with the app.
If any more information is required, please contact the
support team by emailing support@c365online.co.uk
or calling 01924 669 940.
Kind Regards,
The C365Cloud Support Team
C365Cloud is an a cloud-hosted compliance management system designed to help any organisation audit, manage and improve their statutory compliance. The award-winning system is now used by 17,000 individual users and 3500 suppliers for over 100 compliance areas at 500,000 properties.
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